REFUND & SHIPPING POLICY
Last updated: March 2026
01 — Physical Merchandise
All physical merchandise is custom printed to order. As such, we do not accept returns or exchanges unless the item arrives damaged or defective.
Damaged or Defective Items
If your item arrives damaged or defective, you must contact us within 7 days of delivery. Please include clear photographs of the damage along with your order number. We will review your claim and issue a replacement or refund at our discretion.
02 — Digital Products
Due to the nature of digital goods, all sales of digital products are final. No refunds will be issued once the product has been delivered or made available for download.
03 — Production Services
Refund and cancellation terms for music production, scoring, and other creative services are determined on a per-project basis and will be outlined in the project agreement prior to commencement of work.
04 — Refund Timeline
Approved refunds will be processed within 7–10 business days via Razorpay to the original payment method.
05 — Shipping
- Shipping area: India only
- Dispatch time: 3–5 business days after order confirmation
- Delivery time: 3–7 business days after dispatch
- Shipping cost: Free shipping on all orders
- Tracking: Tracking details will be sent to your email once your order has been dispatched
06 — Contact
For refund or shipping inquiries, contact us at: